D-EDGE CRM - Delayed guest profile indexing updates – Detalles del incidente

Todos los sistemas funcionan con normalidad

Delayed guest profile indexing updates

Resuelto
Rendimiento degradado
Iniciado el hace alrededor de 2 mesesDuró 11 horas 2 minutos

Afectado

Applications

Rendimiento degradado de 10:16 AM a 9:19 PM

LoungeUp Back-office

Rendimiento degradado de 10:16 AM a 9:19 PM

Actualizaciones
  • Resuelto
    UTC
    Resuelto
    This incident has been resolved.
  • Supervisando
    UTC
    Supervisando

    We're currently experiencing a delay in how quickly recent guest profile changes appear in search. We've identified the cause and applied a fix. Data is catching up progressively and we expect everything to be fully up to date within a few hours.