LoungeUp - Notice history

All systems operational

100% - uptime

LoungeUp Portal - Operational

100% - uptime
1st May 2024 路 100.0%1st Jun 路 100.0%31st Jul 路 99.81%

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1st May 2024
1st Jun 2024
31st Jul 2024

LoungeUp ID - Operational

100% - uptime
1st May 2024 路 100.0%1st Jun 路 100.0%31st Jul 路 99.81%

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1st May 2024
1st Jun 2024
31st Jul 2024

LoungeUp Back-Office - Operational

100% - uptime
1st May 2024 路 100.0%1st Jun 路 100.0%31st Jul 路 99.81%

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1st May 2024
1st Jun 2024
31st Jul 2024

LoungeUp Dmbook - Operational

100% - uptime
1st May 2024 路 100.0%1st Jun 路 100.0%31st Jul 路 99.81%

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1st May 2024
1st Jun 2024
31st Jul 2024

Notice history

1st Jul 2024

General access failure
  • Resolved
    Resolved

    We have completely resolved the issue.

  • Monitoring
    Update
    We implemented a fix and are currently monitoring the result.
  • Monitoring
    Monitoring

    We have been able to restore access to all services and are still working on a full resolution. We are closely monitoring the situation.

  • Identified
    Identified

    We have identified the source and have been able to restore access to the application. Some other services are still waiting for recovery.

  • Investigating
    Investigating
    We are currently investigating this incident.

1st Jun 2024

No notices reported this month

1st May 2024

Some users cannot log in
  • Resolved
    Resolved

    We found the source of the issue and fixed it!

  • Identified
    Identified

    We have been able to restore login for all users. We are investigating the cause of the disruption.

  • Investigating
    Investigating
    We are currently investigating this incident.
Servers upgrade
  • Completed
    27 May 2024 at 8:28 PM
    Completed
    27 May 2024 at 8:28 PM
    Maintenance has completed successfully.
  • In progress
    27 May 2024 at 8:00 PM
    In progress
    27 May 2024 at 8:00 PM
    Maintenance is now in progress
  • Planned
    27 May 2024 at 8:00 PM
    Planned
    27 May 2024 at 8:00 PM

    We are planning for a scheduled maintenance during that time.

    The availability of some services or functionalities of the LoungeUp platform may be affected (slowdowns or lack of response) during several successive short periods.

1st May 2024 to 1st Jul 2024

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