D-EDGE CRM - Notice history

D-EDGE Dmbook under maintenance

99% - uptime

D-EDGE CRM Guest App - Operational

99% - uptime
1st May 2025 · 99.96%1st Jun · 96.18%31st Jul · 99.98%

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1st May 2025
1st Jun 2025
31st Jul 2025

D-EDGE CRM ID - Operational

100% - uptime
1st May 2025 · 99.96%1st Jun · 100.0%31st Jul · 99.99%

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1st May 2025
1st Jun 2025
31st Jul 2025

D-EDGE CRM Back-Office - Operational

99% - uptime
1st May 2025 · 99.96%1st Jun · 96.18%31st Jul · 99.98%

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1st May 2025
1st Jun 2025
31st Jul 2025

D-EDGE Dmbook - Under maintenance

100% - uptime
1st May 2025 · 99.96%1st Jun · 100.0%31st Jul · 100.0%

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1st May 2025
1st Jun 2025
31st Jul 2025

Notice history

1st Jul 2025

D-EDGE CRM not responding or with great delays
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    Investigating
    We are currently investigating this incident.
Service Guest Profile is not responding properly
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    Investigating
    We are currently investigating this incident.
D-EDGE CRM ID not responding
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating
    We are currently investigating this incident.

1st Jun 2025

Database upgrade
  • Completed
    24 June 2025 at 5:39 AM
    Completed
    24 June 2025 at 5:39 AM
    Maintenance has completed successfully.
  • In progress
    24 June 2025 at 5:30 AM
    In progress
    24 June 2025 at 5:30 AM
    Maintenance is now in progress
  • Planned
    24 June 2025 at 5:30 AM
    Planned
    24 June 2025 at 5:30 AM

    We are planning for a scheduled maintenance during that time.

    We will upgrade the version and the storage of a database server.

    This maintenance was initially scheduled on Monday June 23rd, same time, and has been postponed for 24h.

Database upgrade
  • Planned
    23 June 2025 at 5:30 AM
    Planned
    23 June 2025 at 5:30 AM

    We are planning for a scheduled maintenance during that time.

    We will upgrade the version and the storage of a database server.

  • Completed
    23 June 2025 at 5:18 AM
    Completed
    23 June 2025 at 5:18 AM

    The maintenance has been canceled.

    All the necessary conditions were not met.

    It will be rescheduled.

Major slowdowns
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating
    We are currently investigating this incident.

1st May 2025

General outage under investigation
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating
    We are currently investigating this incident.
Slow or unresponding applications
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    The situation is now stable, and we are monitoring our systems to ensure a complete recovery

  • Investigating
    Investigating
    We are currently investigating this incident.

1st May 2025 to 1st Jul 2025

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