All systems operational

Applications

100.0% uptime

LoungeUp Portal

100.0% uptime
1st Mar 2024 · 100.0%1st Apr · 100.0%31st May · 100.0%
1st Mar 2024100.0% uptime
1st Apr 2024100.0% uptime
31st May 2024100.0% uptime

LoungeUp ID

100.0% uptime
1st Mar 2024 · 99.99%1st Apr · 100.0%31st May · 100.0%
1st Mar 202499.99% uptime
1st Apr 2024100.0% uptime
31st May 2024100.0% uptime

LoungeUp Back-Office

100.0% uptime
1st Mar 2024 · 100.0%1st Apr · 100.0%31st May · 100.0%
1st Mar 2024100.0% uptime
1st Apr 2024100.0% uptime
31st May 2024100.0% uptime

LoungeUp Dmbook

100.0% uptime
1st Mar 2024 · 100.0%1st Apr · 100.0%31st May · 100.0%
1st Mar 2024100.0% uptime
1st Apr 2024100.0% uptime
31st May 2024100.0% uptime

Notice history

1st May 2024

No notices reported this month

1st Apr 2024

Some PMS synchronizations are late
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    Identified

    The faulty data has been identified and isolated.

    The data is now imported timely and campaigns are delivered on time.

    We will update this incident as soon as we have fixed the origin of it.

  • Investigating
    Investigating
    We are currently investigating this incident.

1st Mar 2024

Important delays in some PMS updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    The situation is now far better and the delay is decreasing. All campaigns triggered by a change in booking state are delivered successfully. We monitor the situation.

  • Investigating
    Investigating

    We have identified a bottleneck on some PMS updates leading to delays in delivering some email or SMS campaigns. We are working towards a quick resolution.

LoungeUp ID (our identity service) is responding with delay
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    The fix is deployed, we are now monitoring the situation.

  • Identified
    Identified

    Our reverse-proxy component is crash looping. We have identified the reason and are deploying a fix.

  • Investigating
    Investigating

    These delays are slowing down the whole platform.

    We are currently investigating this incident.

1st Mar 2024 to 1st May 2024