D-EDGE CRM - Elasticsearch provider experiencing hardware failure – Incident details

All systems operational

Elasticsearch provider experiencing hardware failure

Resolved
Degraded performance
Started about 2 hours agoLasted about 1 hour

Affected

Applications

Degraded performance from 3:57 AM to 4:54 AM

D-EDGE CRM Back-Office

Degraded performance from 3:57 AM to 4:54 AM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Identified
    UTC
    Identified

    Our Elasticsearch provider is experiencing a hardware failure. Guest profile search and segments may be slow or unavailable. We are following their incident and will update as service is restored.