D-EDGE CRM - Notice history

All systems operational

100% - uptime

D-EDGE CRM Guest App - Operational

100% - uptime
1st Feb 2026 · 100.0%1st Mar · 99.85%30th Apr · 100.0%

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1st Feb 2026
1st Mar 2026
30th Apr 2026

D-EDGE CRM ID - Operational

100% - uptime
1st Feb 2026 · 100.0%1st Mar · 99.85%30th Apr · 100.0%

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1st Feb 2026
1st Mar 2026
30th Apr 2026

D-EDGE CRM Back-Office - Operational

100% - uptime
1st Feb 2026 · 100.0%1st Mar · 99.85%30th Apr · 100.0%

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1st Feb 2026
1st Mar 2026
30th Apr 2026

D-EDGE Dmbook - Operational

100% - uptime
1st Feb 2026 · 100.0%1st Mar · 99.85%30th Apr · 100.0%

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1st Feb 2026
1st Mar 2026
30th Apr 2026

Notice history

1st Apr 2026

No notices reported this month

1st Mar 2026

Database maintenance
  • Completed
    29 March 2026 at 10:59 PM
    Completed
    29 March 2026 at 10:59 PM
    Maintenance has completed successfully.
  • Planned
    29 March 2026 at 10:00 PM
    Planned
    29 March 2026 at 10:00 PM
    We are planning for a scheduled maintenance during that time.
Database maintenance
  • Completed
    28 March 2026 at 11:37 PM
    Completed
    28 March 2026 at 11:37 PM
    Maintenance has completed successfully.
  • In progress
    28 March 2026 at 11:00 PM
    In progress
    28 March 2026 at 11:00 PM
    Maintenance is now in progress
  • Planned
    28 March 2026 at 11:00 PM
    Planned
    28 March 2026 at 11:00 PM
    We are planning for a scheduled maintenance during that time.
Emails not delivered
  • Resolved
    Resolved
    This incident has been resolved.
  • Update
    Update

    The incident is resolved and we are now able to recover fully and deliver newsletters (all other emails, sms and whatsapp were delivered). We are still observing delays in the newsletters delivery but they should resolve in the next hours.

  • Update
    Update

    Guest app emails are now also delivered (messages / forms / orders / ...)

  • Monitoring
    Monitoring

    Stay emails are now being delivered (with some delay) from a falback route.

    If you had configured a custom domain name, it won't be used while we recover fully from the situation.

    Newsletters are not sent yet.

  • Update
    Update
    We are continuing to work on a fix for this incident.
  • Identified
    Identified

    We have identified the problem which is related to our Email Service Provider and we are working with them to resolve the issue timely.
    SMS & WhatsApp are not affected.

  • Investigating
    Investigating
    We are currently investigating this incident.
Network major incident
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    Investigating
    We are currently investigating this incident.
D-EDGE CRM not responding
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    We are continuing to work on a fix for this incident.

    We have mitigated the situation in order to restore access to the platform.

  • Investigating
    Investigating
    We are currently investigating this incident.

1st Feb 2026

Email delivery latency
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    Our provider is experiencing latencies. We are waiting for a fix on their side.

High latency in CRM search operations
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    We are experiencing unsually high delays in search operations in the CRM. We are applying some fixes ti mitigate the situation.

1st Feb 2026 to 1st Apr 2026

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