D-EDGE CRM - Notice history

All systems operational

100% - uptime

LoungeUp Portal - Operational

100% - uptime
1st Jul 2025 路 99.98%1st Aug 路 99.92%30th Sep 路 100.0%

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1st Jul 2025
1st Aug 2025
30th Sep 2025

LoungeUp ID - Operational

100% - uptime
1st Jul 2025 路 100.0%1st Aug 路 100.0%30th Sep 路 99.98%

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1st Jul 2025
1st Aug 2025
30th Sep 2025

LoungeUp Back-Office - Operational

100% - uptime
1st Jul 2025 路 99.98%1st Aug 路 99.92%30th Sep 路 100.0%

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1st Jul 2025
1st Aug 2025
30th Sep 2025

LoungeUp Dmbook - Operational

100% - uptime
1st Jul 2025 路 100.0%1st Aug 路 100.0%30th Sep 路 100.0%

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1st Jul 2025
1st Aug 2025
30th Sep 2025

Notice history

1st Sep 2025

Impossible to log in for some users
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating
    We are currently investigating this incident.

1st Aug 2025

Memory and CPU upgrade of our computing cluster
  • Completed
    20 August 2025 at 7:00 AM
    Completed
    20 August 2025 at 7:00 AM
    Maintenance has completed successfully
  • In progress
    20 August 2025 at 6:30 AM
    In progress
    20 August 2025 at 6:30 AM
    Maintenance is now in progress
  • Planned
    20 August 2025 at 6:30 AM
    Planned
    20 August 2025 at 6:30 AM
    We are planning for a scheduled maintenance during that time.
Memory upgrade of the core message broker
  • Completed
    13 August 2025 at 6:39 AM
    Completed
    13 August 2025 at 6:39 AM
    Maintenance has completed successfully.
  • In progress
    13 August 2025 at 6:30 AM
    In progress
    13 August 2025 at 6:30 AM
    Maintenance is now in progress
  • Planned
    13 August 2025 at 6:30 AM
    Planned
    13 August 2025 at 6:30 AM
    We are planning for a scheduled maintenance during that time.
Our search cluster is responding with high delays and slowing down the whole platform
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    Investigating
    We are currently investigating this incident.

1st Jul 2025

D-EDGE CRM not responding or with great delays
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    Investigating
    We are currently investigating this incident.
Service Guest Profile is not responding properly
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    Investigating
    We are currently investigating this incident.
D-EDGE CRM ID not responding
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating
    We are currently investigating this incident.

1st Jul 2025 to 1st Sep 2025

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