tag:status.loungeup.com,2005:/history D-EDGE CRM Status - Incident history 2026-03-11T08:33:36.096+00:00 D-EDGE CRM tag:status.loungeup.com,2005:Incident/cmmls822u00gcxu1k9438abi0 2026-03-11T08:33:36.096+00:00 2026-03-11T08:33:36.096+00:00 D-EDGE CRM not responding Type: Incident

Duration: 1 hour and 3 minutes

Affected Components: D-EDGE Dmbook, D-EDGE CRM Back-Office, D-EDGE CRM Instant Messages (SMS, WhatsApp), D-EDGE CRM Imports from PMS, D-EDGE CRM APIs, D-EDGE CRM Guest App, D-EDGE CRM ID, D-EDGE CRM Emailing & Newsletters, , Integrations →

Mar 11, 08:33:36 GMT+0
Investigating - We are currently investigating this incident..

Mar 11, 08:51:31 GMT+0
Identified - We are continuing to work on a fix for this incident. We have mitigated the situation in order to restore access to the platform..

Mar 11, 09:36:13 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.loungeup.com,2005:Maintenance/cmm8v2zfs05lj9yh8fq567h7l 2026-03-05T04:00:00.000+00:00 2026-03-05T04:00:00.000+00:00 Database maintenance Type: Maintenance

Duration: 1 hour and 39 minutes

Affected Components: D-EDGE CRM Guest App, D-EDGE CRM Back-Office, D-EDGE CRM Instant Messages (SMS, WhatsApp), D-EDGE CRM Imports from PMS, D-EDGE CRM APIs, D-EDGE CRM Emailing & Newsletters

Mar 5, 04:00:00 GMT+0
Identified - We are planning for a scheduled maintenance during that time. A database component will receive a version upgrade..

Mar 5, 04:00:01 GMT+0
Identified - Maintenance is now in progress.

Mar 5, 04:50:16 GMT+0
Identified - Maintenance is taking a bit longer than expected. We do our best to re-open access to CRM platform as soon as possible..

Mar 5, 05:24:49 GMT+0
Identified - Maintenance is still in progress. We are observing very good progress and hope to be live again in a few minutes.

Mar 5, 05:39:22 GMT+0
Completed - Maintenance has completed successfully..

]]> tag:status.loungeup.com,2005:Incident/cmls76aah0ax1eookld2xcc2s 2026-02-18T13:30:00.000+00:00 2026-02-18T13:30:00.000+00:00 Email delivery latency Type: Incident

Duration: 2 hours and 55 minutes

Affected Components: D-EDGE CRM Emailing & Newsletters

Feb 18, 13:30:00 GMT+0
Identified - Our provider is experiencing latencies. We are waiting for a fix on their side..

Feb 18, 16:25:23 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.loungeup.com,2005:Incident/cmljcgyk502hmws1dmryh1dli 2026-02-12T10:57:22.634+00:00 2026-02-16T09:57:06.048+00:00 High latency in CRM search operations Type: Incident

Duration: 3 days and 23 hours

Affected Components: D-EDGE CRM Back-Office, D-EDGE CRM APIs

Feb 16, 09:57:06 GMT+0
Resolved - This incident has been resolved..

Feb 12, 10:57:22 GMT+0
Identified - We are experiencing unsually high delays in search operations in the CRM. We are applying some fixes ti mitigate the situation..

]]> tag:status.loungeup.com,2005:Incident/cmj8gu6f70dvd5tvv85046w8i 2025-12-16T10:35:00.000+00:00 2025-12-16T10:35:00.000+00:00 Unavailability of guest data Type: Incident

Duration: 29 minutes

Affected Components: D-EDGE CRM Guest App, D-EDGE Dmbook, D-EDGE CRM ID, D-EDGE CRM Back-Office, D-EDGE CRM Instant Messages (SMS, WhatsApp), D-EDGE CRM Imports from PMS, D-EDGE CRM APIs, D-EDGE CRM Emailing & Newsletters

Dec 16, 10:35:00 GMT+0
Investigating - We are currently investigating this incident..

Dec 16, 11:03:35 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.loungeup.com,2005:Incident/cmihmggb20026ejrcpbjjp01o 2025-11-27T16:02:15.226+00:00 2025-11-27T16:02:15.226+00:00 General slow down of the platform Type: Incident

Duration: 25 minutes

Affected Components: D-EDGE CRM Guest App, D-EDGE CRM Back-Office, D-EDGE CRM Instant Messages (SMS, WhatsApp), D-EDGE Dmbook, D-EDGE CRM ID, D-EDGE CRM Imports from PMS, D-EDGE CRM APIs, D-EDGE CRM Emailing & Newsletters

Nov 27, 16:02:15 GMT+0
Investigating - We are currently investigating this incident..

Nov 27, 16:18:41 GMT+0
Monitoring - Things are back to normal, we are monitoring the situation.

Nov 27, 16:26:50 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.loungeup.com,2005:Incident/cmi75rfaj07sboroo6g0hc3j9 2025-11-20T08:17:12.233+00:00 2025-11-20T08:17:12.233+00:00 Platform slowdowns Type: Incident

Duration: 17 minutes

Affected Components: D-EDGE CRM Back-Office, D-EDGE CRM Guest App, D-EDGE Dmbook, D-EDGE CRM ID, D-EDGE CRM Imports from PMS, D-EDGE CRM Instant Messages (SMS, WhatsApp), D-EDGE CRM APIs, D-EDGE CRM Emailing & Newsletters

Nov 20, 08:17:12 GMT+0
Investigating - We are currently investigating this incident..

Nov 20, 08:25:26 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Nov 20, 08:33:56 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.loungeup.com,2005:Incident/cmhz44sqg01bjuinlg80xqk4x 2025-11-14T17:09:27.774+00:00 2025-11-14T22:10:28.979+00:00 Email Delivery Issues Type: Incident

Duration: 5 hours and 1 minute

Affected Components: D-EDGE CRM Back-Office

Nov 14, 22:10:28 GMT+0
Resolved - This incident has been resolved..

Nov 14, 17:09:27 GMT+0
Investigating - We are currently investigating this incident..

]]> tag:status.loungeup.com,2005:Incident/cmhkc9vxf04cq6m1tz3njaen9 2025-11-04T09:00:49.398+00:00 2025-11-04T09:00:49.398+00:00 intermittent outages Type: Incident

Duration: 38 minutes

Affected Components: D-EDGE CRM Back-Office, D-EDGE CRM Guest App, D-EDGE CRM Instant Messages (SMS, WhatsApp), D-EDGE CRM APIs, D-EDGE CRM Imports from PMS, D-EDGE Dmbook, D-EDGE CRM ID, D-EDGE CRM Emailing & Newsletters

Nov 4, 09:00:49 GMT+0
Investigating - We are currently investigating this incident..

Nov 4, 09:24:13 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Nov 4, 09:38:46 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.loungeup.com,2005:Incident/cmh1sphiw03f3fwusj7zoxi0v 2025-10-22T07:30:00.000+00:00 2025-10-22T07:30:00.000+00:00 Server storage issue resolved Type: Incident

Affected Components: D-EDGE Dmbook

Oct 22, 07:30:00 GMT+0
Resolved - Some services were impacted by full server storage. The issue has now been resolved and everything is functioning normally. Thank you for your patience!.

]]> tag:status.loungeup.com,2005:Maintenance/cmgkswmnn00cbph3850b81zgy 2025-10-20T09:30:00.000+00:00 2025-10-20T09:30:00.000+00:00 Dmbook : platform upgrade Type: Maintenance

Duration: 5 hours and 38 minutes

Affected Components: D-EDGE Dmbook

Oct 20, 09:30:00 GMT+0
Identified - We are upgrading our platform from 11:30 a.m. to 2:30 p.m. (Paris time - UTC+2). Access to the Dmbook platform may be temporarily interrupted or disrupted..

Oct 20, 12:28:35 GMT+0
Identified - Maintenance is still in progress. A database preparation operation is still underway, and its completion is necessary for reopening. We are doing everything possible to restore access as soon as possible..

Oct 20, 12:57:52 GMT+0
Identified - Maintenance is still in progress. We apologize for the undesired delay and we are working hard to restore access to the application very soon..

Oct 20, 13:34:20 GMT+0
Identified - Maintenance is still in progress. We apologize for the undesired delay and we are working hard to restore access to the application very soon. We are making good progress and hope to reopen very soon now..

Oct 20, 14:02:25 GMT+0
Identified - Maintenance is still in progress. We apologize for the undesired delay and we are working hard to restore access to the application very soon..

Oct 20, 15:07:54 GMT+0
Completed - Maintenance has completed successfully. In a few minutes you should see Dmbook again. If you still have the maintenance screen, please allow 5 minutes and refresh..

Oct 20, 09:30:01 GMT+0
Identified - Maintenance is now in progress.

Oct 20, 12:01:27 GMT+0
Identified - Maintenance is still in progress..

]]> tag:status.loungeup.com,2005:Incident/cmgaqj4we048swyqbedgwutz6 2025-10-03T11:02:31.616+00:00 2025-10-03T12:24:18.084+00:00 Some campaigns (email, sms) are delivered with delay Type: Incident

Duration: 1 hour and 22 minutes

Affected Components: D-EDGE CRM Emailing & Newsletters, D-EDGE CRM Instant Messages (SMS, WhatsApp)

Oct 3, 12:24:18 GMT+0
Resolved - This incident has been resolved..

Oct 3, 11:02:31 GMT+0
Investigating - We are currently investigating this incident..

Oct 3, 12:16:37 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

]]> tag:status.loungeup.com,2005:Incident/cmfqeb5dk00brr58s3fi0lrx2 2025-09-19T05:25:00.064+00:00 2025-09-19T05:25:00.064+00:00 Arrival & departure lists not displaying properly when ordered by guest name Type: Incident

Duration: 2 hours and 9 minutes

Affected Components: D-EDGE CRM Back-Office

Sep 19, 05:25:00 GMT+0
Investigating - We are currently investigating this incident. A workaround consists in sorting by another column like "Stay"..

Sep 19, 07:34:29 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.loungeup.com,2005:Incident/cmfnoen70000vzmwqcvcfl3l7 2025-09-17T07:44:20.854+00:00 2025-09-17T07:44:20.854+00:00 Impossible to log in for some users Type: Incident

Duration: 16 minutes

Affected Components: D-EDGE CRM ID

Sep 17, 07:44:20 GMT+0
Investigating - We are currently investigating this incident..

Sep 17, 07:59:13 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Sep 17, 08:00:44 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.loungeup.com,2005:Maintenance/cmegx6zr70003j3idl0yt79ll 2025-08-20T06:30:00.000+00:00 2025-08-20T06:30:01.000+00:00 Memory and CPU upgrade of our computing cluster Type: Maintenance

Duration: 30 minutes

Affected Components: D-EDGE Dmbook, D-EDGE CRM ID, D-EDGE CRM Back-Office, D-EDGE CRM Emailing & Newsletters, D-EDGE CRM Guest App, D-EDGE CRM Imports from PMS, D-EDGE CRM Instant Messages (SMS, WhatsApp), D-EDGE CRM APIs

Aug 20, 06:30:01 GMT+0
Identified - Maintenance is now in progress.

Aug 20, 06:30:00 GMT+0
Identified - We are planning for a scheduled maintenance during that time..

Aug 20, 07:00:00 GMT+0
Completed - Maintenance has completed successfully.

]]> tag:status.loungeup.com,2005:Maintenance/cme2zf2qc01365aawk8a01puh 2025-08-13T06:30:00.000+00:00 2025-08-13T06:30:00.000+00:00 Memory upgrade of the core message broker Type: Maintenance

Duration: 10 minutes

Affected Components: D-EDGE CRM Back-Office, D-EDGE CRM Emailing & Newsletters, D-EDGE CRM Guest App, D-EDGE CRM Imports from PMS, D-EDGE CRM Instant Messages (SMS, WhatsApp), D-EDGE CRM APIs

Aug 13, 06:30:00 GMT+0
Identified - We are planning for a scheduled maintenance during that time..

Aug 13, 06:30:01 GMT+0
Identified - Maintenance is now in progress.

Aug 13, 06:39:56 GMT+0
Completed - Maintenance has completed successfully..

]]> tag:status.loungeup.com,2005:Incident/cme2xmkpp000fswo00p08a8ut 2025-08-08T14:39:34.790+00:00 2025-08-08T15:27:13.283+00:00 Our search cluster is responding with high delays and slowing down the whole platform Type: Incident

Duration: 48 minutes

Affected Components: D-EDGE CRM Guest App, D-EDGE CRM Instant Messages (SMS, WhatsApp), D-EDGE CRM Imports from PMS, D-EDGE CRM APIs, D-EDGE CRM Back-Office, D-EDGE CRM Emailing & Newsletters

Aug 8, 15:27:13 GMT+0
Resolved - This incident has been resolved..

Aug 8, 15:12:56 GMT+0
Identified - We are continuing to work on a fix for this incident..

Aug 8, 14:39:34 GMT+0
Investigating - We are currently investigating this incident..

]]> tag:status.loungeup.com,2005:Incident/cmdpoo1ph005fwce3ataesxac 2025-07-30T08:07:46.781+00:00 2025-07-30T08:31:28.878+00:00 D-EDGE CRM not responding or with great delays Type: Incident

Duration: 24 minutes

Affected Components: D-EDGE CRM Instant Messages (SMS, WhatsApp), D-EDGE CRM Guest App, D-EDGE CRM APIs, D-EDGE CRM Imports from PMS, D-EDGE CRM Back-Office, D-EDGE CRM Emailing & Newsletters

Jul 30, 08:31:28 GMT+0
Identified - We are continuing to work on a fix for this incident..

Jul 30, 08:31:37 GMT+0
Resolved - This incident has been resolved..

Jul 30, 08:07:46 GMT+0
Investigating - We are currently investigating this incident..

]]> tag:status.loungeup.com,2005:Incident/cmcmzelmz00xfhqjn8t93b4wj 2025-07-03T06:05:20.979+00:00 2025-07-03T06:32:52.446+00:00 Service Guest Profile is not responding properly Type: Incident

Duration: 1 hour and 18 minutes

Affected Components: D-EDGE CRM APIs

Jul 3, 06:32:52 GMT+0
Identified - We are continuing to work on a fix for this incident..

Jul 3, 07:23:04 GMT+0
Resolved - This incident has been resolved..

Jul 3, 06:05:20 GMT+0
Investigating - We are currently investigating this incident..

]]> tag:status.loungeup.com,2005:Incident/cmcknzv1t00c8sx4kdjlvvmwn 2025-07-01T15:10:25.875+00:00 2025-07-01T15:12:29.126+00:00 D-EDGE CRM ID not responding Type: Incident

Duration: 2 minutes

Affected Components: D-EDGE CRM ID

Jul 1, 15:12:29 GMT+0
Resolved - This incident has been resolved..

Jul 1, 15:10:25 GMT+0
Investigating - We are currently investigating this incident..

]]> tag:status.loungeup.com,2005:Maintenance/cmc98mrbo000afremzgzkcswj 2025-06-24T05:30:00.000+00:00 2025-06-24T05:39:00.000+00:00 Database upgrade Type: Maintenance

Duration: 9 minutes

Affected Components: D-EDGE CRM Instant Messages (SMS, WhatsApp), D-EDGE CRM Imports from PMS, D-EDGE CRM APIs, D-EDGE CRM Back-Office, D-EDGE CRM Emailing & Newsletters

Jun 24, 05:39:00 GMT+0
Completed - Maintenance has completed successfully..

Jun 24, 05:30:00 GMT+0
Identified - We are planning for a scheduled maintenance during that time. We will upgrade the version and the storage of a database server. This maintenance was initially scheduled on Monday June 23rd, same time, and has been postponed for 24h..

Jun 24, 05:30:01 GMT+0
Identified - Maintenance is now in progress.

]]> tag:status.loungeup.com,2005:Maintenance/cmc34nxed000cjn06bxht0c56 2025-06-23T05:30:00.000+00:00 2025-06-23T05:18:31.228+00:00 Database upgrade Type: Maintenance

Duration: 11 minutes

Affected Components: D-EDGE CRM Imports from PMS, D-EDGE CRM APIs, D-EDGE CRM Instant Messages (SMS, WhatsApp), D-EDGE CRM Back-Office, D-EDGE CRM Emailing & Newsletters

Jun 23, 05:18:31 GMT+0
Completed - The maintenance has been canceled. All the necessary conditions were not met. It will be rescheduled..

Jun 23, 05:30:00 GMT+0
Identified - We are planning for a scheduled maintenance during that time. We will upgrade the version and the storage of a database server..

]]> tag:status.loungeup.com,2005:Incident/cmbgljb5i0003vbkku2t65txv 2025-06-02T13:00:00.000+00:00 2025-06-02T13:00:00.000+00:00 Major slowdowns Type: Incident

Duration: 1 day, 7 hours and 22 minutes

Affected Components: D-EDGE CRM Back-Office, D-EDGE CRM Guest App

Jun 2, 13:00:00 GMT+0
Investigating - We are currently investigating this incident..

Jun 3, 16:28:51 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Jun 3, 20:22:19 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.loungeup.com,2005:Incident/cmbadlad3000i6tyyyjjpfb2p 2025-05-30T05:41:44.541+00:00 2025-05-30T06:00:24.694+00:00 General outage under investigation Type: Incident

Duration: 1 hour and 31 minutes

Affected Components: D-EDGE CRM ID, D-EDGE CRM Guest App, D-EDGE CRM APIs, D-EDGE CRM Imports from PMS, D-EDGE Dmbook, D-EDGE CRM Instant Messages (SMS, WhatsApp), D-EDGE CRM Emailing & Newsletters, D-EDGE CRM Back-Office

May 30, 06:00:24 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

May 30, 07:12:31 GMT+0
Resolved - This incident has been resolved..

May 30, 05:41:44 GMT+0
Investigating - We are currently investigating this incident..

]]> tag:status.loungeup.com,2005:Incident/cmamlwaht001jyhc41tsh60t8 2025-05-13T14:27:47.377+00:00 2025-05-13T18:43:05.445+00:00 Slow or unresponding applications Type: Incident

Duration: 4 hours and 15 minutes

Affected Components: D-EDGE Dmbook, D-EDGE CRM Guest App, D-EDGE CRM Back-Office

May 13, 18:43:05 GMT+0
Resolved - This incident has been resolved..

May 13, 14:27:47 GMT+0
Investigating - We are currently investigating this incident..

May 13, 16:30:57 GMT+0
Monitoring - The situation is now stable, and we are monitoring our systems to ensure a complete recovery.

]]> tag:status.loungeup.com,2005:Incident/cm9mk5t6w003rnsbijbj63jfb 2025-04-18T05:30:00.000+00:00 2025-04-18T09:08:53.867+00:00 Delays in automated campaigns sending Type: Incident

Duration: 4 hours and 31 minutes

Affected Components: D-EDGE CRM Instant Messages (SMS, WhatsApp), D-EDGE CRM Emailing & Newsletters

Apr 18, 09:08:53 GMT+0
Identified - We have identified the faulty component and are working towards a resolution..

Apr 18, 10:00:59 GMT+0
Resolved - This incident has been resolved..

Apr 18, 05:30:00 GMT+0
Investigating - We are currently investigating this incident..

Apr 18, 09:37:22 GMT+0
Monitoring - The fix has been deployed and we are catching up the delay.

]]> tag:status.loungeup.com,2005:Incident/cm7c0kzgw000y9ui63w72c3ui 2025-02-19T14:34:18.363+00:00 2025-02-19T22:25:20.991+00:00 Guestprofile search issues Type: Incident

Duration: 7 hours and 51 minutes

Affected Components: D-EDGE CRM APIs, D-EDGE CRM Back-Office, D-EDGE CRM Guest App, D-EDGE CRM Instant Messages (SMS, WhatsApp), D-EDGE CRM Emailing & Newsletters, D-EDGE CRM Imports from PMS

Feb 19, 22:25:20 GMT+0
Resolved - This incident has been resolved..

Feb 19, 14:34:18 GMT+0
Identified - We have found the issue and are working on it..

Feb 19, 17:01:54 GMT+0
Identified - We are applying a fix and are confident on the resolution, while we cannot announce the full recovery time for the moment.

Feb 19, 21:45:16 GMT+0
Monitoring - The situation is now returning to normal. We still observe delays in the ingestion of PMS data and are working towards a full resolution..

]]> tag:status.loungeup.com,2005:Incident/cm69dmpgp000cme67g3uv08lw 2025-01-23T13:36:33.297+00:00 2025-01-23T16:29:17.437+00:00 Delays in campaigns delivery Type: Incident

Duration: 2 hours and 53 minutes

Affected Components: D-EDGE CRM Instant Messages (SMS, WhatsApp), D-EDGE CRM Emailing & Newsletters

Jan 23, 16:29:17 GMT+0
Resolved - This incident has been resolved..

Jan 23, 14:20:24 GMT+0
Identified - We have identified the component causing the latency. We are logging some data to understand how we can quickly solve this issue..

Jan 23, 13:36:33 GMT+0
Investigating - We are currently investigating this incident. Campaigns triggered by PMS update (like checkin or booking events) are sent without delays..

]]> tag:status.loungeup.com,2005:Incident/cm5y69hh800105nqu4eolq3b0 2025-01-15T16:00:00.000+00:00 2025-01-15T17:43:49.158+00:00 Delays in PMS connections Type: Incident

Duration: 1 hour and 44 minutes

Affected Components: D-EDGE CRM ID, D-EDGE Dmbook, D-EDGE CRM APIs, D-EDGE CRM Back-Office, D-EDGE CRM Guest App

Jan 15, 17:43:49 GMT+0
Resolved - This incident has been resolved..

Jan 15, 17:43:41 GMT+0
Monitoring - We have fixed the bottleneck and have expedited all urgent imports. All imports should be ok very soon now..

Jan 15, 16:00:00 GMT+0
Investigating - We are currently investigating this incident..

]]> tag:status.loungeup.com,2005:Incident/cm5gi7igt002xyt23ojbm5v0t 2025-01-03T08:39:23.414+00:00 2025-01-03T08:54:55.400+00:00 Search feature is not responding timely Type: Incident

Duration: 16 minutes

Affected Components: D-EDGE CRM Back-Office

Jan 3, 08:54:55 GMT+0
Resolved - Incident is now closed..

Jan 3, 08:39:23 GMT+0
Investigating - We are currently investigating this incident..

]]> tag:status.loungeup.com,2005:Incident/cm5eylrze000y9kvk4nb7jzvd 2025-01-02T06:42:49.903+00:00 2025-01-02T07:59:14.908+00:00 Missing guests & bookings in searches Type: Incident

Duration: 1 hour and 58 minutes

Affected Components: D-EDGE CRM Back-Office, D-EDGE CRM Instant Messages (SMS, WhatsApp), D-EDGE CRM Emailing & Newsletters

Jan 2, 07:59:14 GMT+0
Monitoring - Missing guests in searches are now visible. Campaigns to be sent to these guests are going to be scheduled in a few minutes..

Jan 2, 06:42:49 GMT+0
Investigating - Some bookings and guest data are missing in all search-based screens (including arrival lists). We are currently investigating this incident..

Jan 2, 07:45:27 GMT+0
Identified - We have identified the source of the missing indexed documents and are working towards a quick resolution..

Jan 2, 08:40:21 GMT+0
Resolved - The incident is now closed.

]]> tag:status.loungeup.com,2005:Maintenance/cm1kdmmyu000zq76fvotiq7dp 2024-09-30T06:00:00.000+00:00 2024-09-30T06:00:00.000+00:00 Component update Type: Maintenance

Duration: 13 minutes

Affected Components: D-EDGE CRM ID, D-EDGE CRM APIs, D-EDGE CRM Back-Office, D-EDGE CRM Guest App

Sep 30, 06:00:00 GMT+0
Identified - We are planning for a scheduled maintenance of our API gateway resulting in a short unavailabity of our platform.

Sep 30, 06:00:01 GMT+0
Identified - Maintenance is now in progress.

Sep 30, 06:13:11 GMT+0
Completed - Maintenance has completed successfully..

]]> tag:status.loungeup.com,2005:Maintenance/cm053qrwb004e12qgqqrj47ob 2024-08-25T22:00:00.000+00:00 2024-08-25T22:00:00.000+00:00 Component upgrade Type: Maintenance

Duration: 1 minute

Affected Components: D-EDGE CRM Back-Office

Aug 25, 22:00:00 GMT+0
Identified - We are planning to upgrade a component of our infrastructure. This upgrade is necessary to improve system performance and reliability. During this time, there will be a brief interruption of the application lasting around 1 minute. We anticipate minimal impact, and most users should not notice any disruption..

Aug 25, 22:00:01 GMT+0
Identified - Maintenance is now in progress.

Aug 25, 22:01:00 GMT+0
Completed - Maintenance has completed successfully.

]]> tag:status.loungeup.com,2005:Maintenance/clzbe3tlc84270hsn01c6s9m70 2024-08-05T20:00:00.000+00:00 2024-08-05T20:00:00.000+00:00 Servers Upgrade — Dmbook Pro Type: Maintenance

Duration: 1 hour

Affected Components: D-EDGE Dmbook

Aug 5, 20:00:00 GMT+0
Identified - We are planning for a scheduled maintenance during that time..

Aug 5, 20:00:01 GMT+0
Identified - Maintenance is now in progress.

Aug 5, 21:00:00 GMT+0
Completed - Maintenance has completed successfully..

]]> tag:status.loungeup.com,2005:Maintenance/clwiymno119303b6optd9516ct 2024-05-27T20:00:00.000+00:00 2024-05-27T20:00:01.000+00:00 Servers upgrade Type: Maintenance

Duration: 29 minutes

Affected Components: D-EDGE CRM ID, D-EDGE Dmbook, D-EDGE CRM APIs, D-EDGE CRM Guest App, D-EDGE CRM Back-Office, D-EDGE CRM Instant Messages (SMS, WhatsApp), D-EDGE CRM Emailing & Newsletters, D-EDGE CRM Imports from PMS

May 27, 20:00:01 GMT+0
Identified - Maintenance is now in progress.

May 27, 20:28:33 GMT+0
Completed - Maintenance has completed successfully..

May 27, 20:00:00 GMT+0
Identified - We are planning for a scheduled maintenance during that time. The availability of some services or functionalities of the LoungeUp platform may be affected (slowdowns or lack of response) during several successive short periods..

]]> tag:status.loungeup.com,2005:Maintenance/clg67tq5777291pwon89vqstat 2023-02-22T20:30:00.000+00:00 2023-02-22T20:30:00.000+00:00 Kubernetes Cluster Upgrade Type: Maintenance

Duration: 1 hour

Affected Components: D-EDGE CRM ID, D-EDGE CRM APIs, D-EDGE CRM Guest App

Feb 22, 20:30:00 GMT+0
Identified - We are planning for a scheduled maintenance during that time..

Feb 22, 21:30:00 GMT+0
Completed - Maintenance has completed successfully..

]]>