D-EDGE CRM - Notice history

All systems operational

100% - uptime

D-EDGE CRM Guest App - Operational

100% - uptime
1st Aug 2025 · 99.92%1st Sep · 100.0%31st Oct · 100.0%

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1st Aug 2025
1st Sep 2025
31st Oct 2025

D-EDGE CRM ID - Operational

100% - uptime
1st Aug 2025 · 100.0%1st Sep · 99.98%31st Oct · 100.0%

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1st Aug 2025
1st Sep 2025
31st Oct 2025

D-EDGE CRM Back-Office - Operational

100% - uptime
1st Aug 2025 · 99.92%1st Sep · 100.0%31st Oct · 100.0%

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1st Aug 2025
1st Sep 2025
31st Oct 2025

D-EDGE Dmbook - Operational

100% - uptime
1st Aug 2025 · 100.0%1st Sep · 100.0%31st Oct · 100.0%

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1st Aug 2025
1st Sep 2025
31st Oct 2025

Notice history

1st Oct 2025

Dmbook : platform upgrade
Scheduled for 20 October 2025 at 9:30 AM – 12:30 PM about 3 hours
  • Planned
    20 October 2025 at 9:30 AM
    Planned
    20 October 2025 at 9:30 AM

    We are upgrading our platform from 11:30 a.m. to 2:30 p.m. (Paris time - UTC+2). Access to the Dmbook platform may be temporarily interrupted or disrupted.

Some campaigns (email, sms) are delivered with delay
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating
    We are currently investigating this incident.

1st Sep 2025

Arrival & departure lists not displaying properly when ordered by guest name
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    We are currently investigating this incident. A workaround consists in sorting by another column like "Stay".

Impossible to log in for some users
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating
    We are currently investigating this incident.

1st Aug 2025

Memory and CPU upgrade of our computing cluster
  • Completed
    20 August 2025 at 7:00 AM
    Completed
    20 August 2025 at 7:00 AM
    Maintenance has completed successfully
  • In progress
    20 August 2025 at 6:30 AM
    In progress
    20 August 2025 at 6:30 AM
    Maintenance is now in progress
  • Planned
    20 August 2025 at 6:30 AM
    Planned
    20 August 2025 at 6:30 AM
    We are planning for a scheduled maintenance during that time.
Memory upgrade of the core message broker
  • Completed
    13 August 2025 at 6:39 AM
    Completed
    13 August 2025 at 6:39 AM
    Maintenance has completed successfully.
  • In progress
    13 August 2025 at 6:30 AM
    In progress
    13 August 2025 at 6:30 AM
    Maintenance is now in progress
  • Planned
    13 August 2025 at 6:30 AM
    Planned
    13 August 2025 at 6:30 AM
    We are planning for a scheduled maintenance during that time.
Our search cluster is responding with high delays and slowing down the whole platform
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    Investigating
    We are currently investigating this incident.

1st Aug 2025 to 1st Oct 2025

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