Applications
LoungeUp Portal
LoungeUp ID
LoungeUp Back-Office
LoungeUp Dmbook
Integrations
1st Apr 2024
The faulty data has been identified and isolated.
The data is now imported timely and campaigns are delivered on time.
We will update this incident as soon as we have fixed the origin of it.
1st Mar 2024
The situation is now far better and the delay is decreasing. All campaigns triggered by a change in booking state are delivered successfully. We monitor the situation.
We have identified a bottleneck on some PMS updates leading to delays in delivering some email or SMS campaigns. We are working towards a quick resolution.
The fix is deployed, we are now monitoring the situation.
Our reverse-proxy component is crash looping. We have identified the reason and are deploying a fix.
These delays are slowing down the whole platform.
We are currently investigating this incident.
1st Feb 2024
We are monitoring the situation which is now back to normal
The database was experiencing bad performances
1st Feb 2024 to 1st Apr 2024