D-EDGE CRM - Instant messages delivery latency – Incident details

All systems operational

Instant messages delivery latency

Resolved
Partial outage 30 %
Started 3 months agoLasted about 2 hours

Affected

Applications

Degraded performance from 12:24 PM to 2:42 PM

D-EDGE CRM Back-Office

Degraded performance from 12:24 PM to 2:42 PM

D-EDGE CRM Guest App

Degraded performance from 12:24 PM to 2:42 PM

Integrations

Partial outage from 12:24 PM to 2:42 PM

D-EDGE CRM Instant Messages (SMS, WhatsApp)

Partial outage from 12:24 PM to 2:42 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    We implemented a fix and are currently monitoring the result. Should be back to normal in around 2 hours.

  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.