D-EDGE CRM - Some PMS synchronizations are late – Incident details

All systems operational

Show current status

Some PMS synchronizations are late

ResolvedDegraded performance1 hour 3 minutes

Affected

Integrations

Degraded performance from 10:47 AM to 11:07 AM, Operational from 11:07 AM to 11:51 AM

D-EDGE CRM Imports from PMS

Degraded performance from 10:47 AM to 11:26 AM, Operational from 11:26 AM to 11:51 AM

D-EDGE CRM Emailing & Newsletters

Degraded performance from 10:47 AM to 11:07 AM, Operational from 11:07 AM to 11:51 AM

D-EDGE CRM Instant Messages (SMS, WhatsApp)

Degraded performance from 10:47 AM to 11:07 AM, Operational from 11:07 AM to 11:51 AM

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC
    We implemented a fix and are currently monitoring the result.
  • IdentifiedUTC

    The faulty data has been identified and isolated.

    The data is now imported timely and campaigns are delivered on time.

    We will update this incident as soon as we have fixed the origin of it.

  • InvestigatingUTC
    We are currently investigating this incident.