LoungeUp - Delayed campaigns sending – Incident details

All systems operational

Delayed campaigns sending

Resolved
Degraded performance
Started 6 months agoLasted about 4 hours

Affected

Integrations

Degraded performance from 1:00 PM to 4:29 PM

LoungeUp Emailing & Newsletters

Degraded performance from 1:00 PM to 4:29 PM

Updates
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    SMS and WhatsApp messages are no more delayed. Emails are currently being delivered at a good pace and catching up.

  • Identified
    Identified

    We have identified a blockage in the campaign delivery system. The problem has been resolved and the campaigns are now being sent out, but delays are to be expected. SMS messages take priority over emails.

  • Investigating
    Investigating

    We are currently investigating this incident.