D-EDGE CRM - Delayed campaigns sending – Incident details

Delayed campaigns sending

ResolvedDegraded performance3 hours 29 minutes

Affected

Integrations

Degraded performance from 1:00 PM to 4:29 PM

D-EDGE CRM Emailing & Newsletters

Degraded performance from 1:00 PM to 4:29 PM

  • ResolvedUTC

    This incident has been resolved.

  • MonitoringUTC

    SMS and WhatsApp messages are no more delayed. Emails are currently being delivered at a good pace and catching up.

  • IdentifiedUTC

    We have identified a blockage in the campaign delivery system. The problem has been resolved and the campaigns are now being sent out, but delays are to be expected. SMS messages take priority over emails.

  • InvestigatingUTC

    We are currently investigating this incident.