D-EDGE CRM - Platform globally slow or unreachable – Incident details

All systems operational

Platform globally slow or unreachable

Resolved
Major outage
Started about 2 months agoLasted about 1 hour

Affected

Applications

Major outage from 5:45 PM to 6:00 PM, Degraded performance from 6:00 PM to 7:00 PM

D-EDGE CRM Back-Office

Major outage from 5:45 PM to 6:00 PM, Degraded performance from 6:00 PM to 7:00 PM

D-EDGE CRM Guest App

Major outage from 5:45 PM to 6:00 PM, Degraded performance from 6:00 PM to 7:00 PM

Integrations

Major outage from 5:45 PM to 6:00 PM, Degraded performance from 6:00 PM to 7:00 PM

D-EDGE CRM Imports from PMS

Major outage from 5:45 PM to 6:00 PM, Degraded performance from 6:00 PM to 7:00 PM

D-EDGE CRM Emailing & Newsletters

Major outage from 5:45 PM to 6:00 PM, Degraded performance from 6:00 PM to 7:00 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Identified
    UTC
    Identified

    We have identified a bottleneck affecting a database

  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.