D-EDGE CRM - Dmbook Pro is unavailable – Incident details

All systems operational

Dmbook Pro is unavailable

Resolved
Major outage
Started about 2 years agoLasted 3 hours 4 minutes

Affected

Applications

Major outage from 5:03 AM to 7:20 AM, Operational from 7:20 AM to 8:07 AM

D-EDGE Dmbook

Major outage from 5:03 AM to 7:20 AM, Operational from 7:20 AM to 8:07 AM

Updates
  • Resolved
    UTC
    Resolved

    Dmbook Pro is now fully available

  • Update
    UTC
    Update

    We have restored the access to Dmbook Pro and are now monitoring the situation to check if everything goes smoothly for everyone.

  • Monitoring
    UTC
    Monitoring

    We are performing some checks before opening again the service.

    Dmbook Pro will be available in a few moments now.

  • Update
    UTC
    Update

    We are still working towards full recovery of the service (expected before end of the morning, CEST)

  • Identified
    UTC
    Identified

    We have identified the origin of the incident and are working towards a recovery.

    It may take more than one hour.

    We will update this incident here regularly.

  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.