D-EDGE CRM - Guest Profile API has degraded performances – Incident details

All systems operational

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Guest Profile API has degraded performances

ResolvedDegraded performance3 hours 2 minutes

Affected

Applications

Degraded performance from 5:41 AM to 8:44 AM

D-EDGE CRM Back-Office

Degraded performance from 5:41 AM to 8:44 AM

Integrations

Degraded performance from 5:41 AM to 8:44 AM

D-EDGE CRM Imports from PMS

Degraded performance from 5:41 AM to 8:44 AM

D-EDGE CRM APIs

Degraded performance from 5:41 AM to 8:44 AM

  • ResolvedUTC

    This API is now responding timely and correctly.

  • MonitoringUTC

    We have identified the source of the degraded performance and are correcting it

  • IdentifiedUTC

    We have identified a bottleneck affecting performances and are working towards resolution

  • InvestigatingUTC

    We are currently investigating this incident.