All systems operational

Important delays in some PMS updates

Resolved
Degraded performance
Started about 2 months ago Lasted about 3 hours

Affected

Integrations
LoungeUp Imports
LoungeUp Emailing & Newsletters
LoungeUp Instant Messages (SMS, WhatsApp)
Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    The situation is now far better and the delay is decreasing. All campaigns triggered by a change in booking state are delivered successfully. We monitor the situation.

  • Investigating
    Investigating

    We have identified a bottleneck on some PMS updates leading to delays in delivering some email or SMS campaigns. We are working towards a quick resolution.