LoungeUp ID (our identity service) is responding with delay

Resolved
Partial outage
Started about 2 months ago Lasted 35 minutes

Affected

Applications
LoungeUp ID
LoungeUp Back-Office
LoungeUp Dmbook
LoungeUp Portal
Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    The fix is deployed, we are now monitoring the situation.

  • Identified
    Identified

    Our reverse-proxy component is crash looping. We have identified the reason and are deploying a fix.

  • Investigating
    Investigating

    These delays are slowing down the whole platform.

    We are currently investigating this incident.