D-EDGE CRM - Some campaigns (email, sms) are delivered with delay – Incident details

D-EDGE Dmbook under maintenance

Some campaigns (email, sms) are delivered with delay

Resolved
Degraded performance
Started 17 days agoLasted about 1 hour

Affected

Integrations

Degraded performance from 11:02 AM to 12:16 PM, Operational from 12:16 PM to 12:24 PM

D-EDGE CRM Emailing & Newsletters

Degraded performance from 11:02 AM to 12:16 PM, Operational from 12:16 PM to 12:24 PM

D-EDGE CRM Instant Messages (SMS, WhatsApp)

Degraded performance from 11:02 AM to 12:16 PM, Operational from 12:16 PM to 12:24 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating
    We are currently investigating this incident.