D-EDGE CRM - High latency in CRM search operations – Incident details

Experiencing partially degraded performance

High latency in CRM search operations

Identified
Degraded performance
Started 2 days ago

Affected

Applications

Degraded performance from 10:57 AM to 12:00 AM

D-EDGE CRM Back-Office

Degraded performance from 10:57 AM to 12:00 AM

Integrations

Degraded performance from 10:57 AM to 12:00 AM

D-EDGE CRM APIs

Degraded performance from 10:57 AM to 12:00 AM

Updates
  • Identified
    Identified

    We are experiencing unsually high delays in search operations in the CRM. We are applying some fixes ti mitigate the situation.