D-EDGE CRM - Guest Profile API responding slowly – Incident details

All systems operational

Guest Profile API responding slowly

Resolved
Degraded performance
Started almost 3 years agoLasted about 1 hour

Affected

Integrations

Degraded performance from 11:00 AM to 11:53 AM

D-EDGE CRM Imports from PMS

Degraded performance from 11:00 AM to 11:53 AM

D-EDGE CRM APIs

Degraded performance from 11:00 AM to 11:53 AM

Updates
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Monitoring
    UTC
    Monitoring

    The situation is now back to normal. We are monitoring closely for the minutes to come.

  • Identified
    UTC
    Identified

    We have identified the bottleneck and we are deploying a fix

  • Investigating
    UTC
    Investigating

    We are currently investigating this incident.